Ambulance CAD-to-Billing Interface

Ambulance companies generate two very different kinds of data: operations data (what equipment went where and did what to which patient) and billing data (which billable events occurred under which contract).

Computer-Aided-Dispatch systems (CADs) are great for Ops because CADs gather up a wealth of operational data and store it on-line. However, CAD data feeds are not great for the Billing Department because Billing sees the world very differently. For example, the CAD knows that it dispatched an ambulance to pick up a patient and transport that patient to the doctor's office. Since the trip occurred at an odd time of day, there were no wheelchair vehicles available, so an ambulance went. But Billing does not care what kind of equipment was used; instead Billing cares about the level of service provided.

Our interface does the many translations between the two data models so that Billing gets the data they need to bill quickly and efficiently, without asking Ops to compromise operating efficiency.

When you have two different views of the world, simply copying data back and forth is not enough: you need a data model bridge and we excel at building those.